Automatically find the orders that have quietly stalled
We’re an outsourced order desk for importers, faster and cheaper than hiring one, because we use AI. A PO lands in your inbox — it shows up on the right order, at the right step, with the right tasks, and nobody retyped it. Anything unclear goes to a person on our side, not back to you. You just see which orders are late, unpaid or wrong.
You confirmed the order. The deposit never went out. Nobody noticed for a week.
Goods move. Money moves. The third thing — the emails and POs that tie them together — is where orders quietly stall: a factory that never started, a deposit never sent, an invoice nobody chased. Clarity Inbox watches that flow so you don’t have to keep it in your head.
Less typing. Nothing forgotten.
We read your inbox
POs, confirmations, invoices and replies are read from your existing Gmail or Outlook, including shared inboxes like info@. Works with or without an ERP. No new process for your team.
Every email lands on the right order
Each PO, invoice and email is filed on the order it belongs to. Every order is on your board, and everything ever said about it is on it.
Automatic QC, then a person
Every extraction is checked against your quote, your past complaints and its own totals. When a line could be two products, or something does not agree, a person on our side checks it and asks you only what is needed.
The board keeps itself right
Where each order stands is read from the mail itself: confirmed, in production, shipped, paid. A task an email already answered is closed. A missed deposit or a silent factory shows up before it costs you.
Your inbox stays.
Your order desk gets built around it.
Every portal and ERP pitch asks your team and your customers to change how they work. That’s why they never stick. Gmail or Outlook stays your system of record: we read the mail that already arrives, file it on the right order, move the stage, tick the milestone and open the task — and a person checks anything unclear.
Every email, meeting and note on an order, in one place
For an importer, the order is the unit of work. Each PO gets a page that shows where it stands, what is open, and everything that was said about it, with Clarity Inbox noting what it ticked off and why.
From the PO terms, 9 days since confirmationYou
Human check on PO line 2Clarity Inbox team
Look out for: Pinegate's complaint in AugustYou
PO line 2 says "Glass 5mm tmp": tempered. From a rejected sample in July.Checked on line 2
PO line 3 says 2 in, your quote said 1.5 in. From Pinegate’s complaint in August.Needs you
The PO notes ask for both languages.Checked on PO notes
Which of your orders are open, late or wrong?
Every PO from inquiry to delivery in one list, built from emails you already send and receive. Open the diagnosis and we show you yours.
Your inbox forgets. Clarity Inbox doesn’t.
A customer complained about the spacers. Three months later they reordered, and nobody remembered. We keep a checklist on every product and client, built from your own emails, so past issues get caught before they repeat. Today that memory lives in one person’s head — and walks out the door when they leave. Here it stays on the order.
See which of your orders are stuck
Bring a few recent POs. In 15 minutes we show you what is open, late or wrong. No obligation to continue.
Done-for-you order desk. Works with Gmail and Outlook.
Asked on almost every diagnosis call
What makes Clarity Inbox different?
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- No behavior change: Portals and ERP projects fail because staff will not use them. Clarity Inbox works behind the scenes, inside the Gmail or Outlook you already use.
- Your team keeps talking to customers: You keep calling, emailing and texting. We do the filing, chasing and checking behind those conversations.
- A person checks what is unclear: Anything that does not agree goes to a person on our side before it touches your board, and quality memory carries each product’s and customer’s past issues forward.
Which channels does Clarity Inbox read?
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Email first: Gmail and Outlook inboxes, shared inboxes like info@ and orders@, and the PO PDFs and attachments in them. Then anything else your orders arrive through, like texts, WhatsApp, voicemail and calls. If it carries an order, we connect it and file it on the same order.
What languages does this work in?
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Any language your suppliers and customers use. An order in French or Spanish lands on the same order page as one in English.
Can it read handwritten notes?
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Yes. Photos and scans of handwritten order sheets are read, and anything we cannot read with confidence goes to a person on our side before it touches your board.
Is it always accurate?
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It starts on your own past orders: we build your board from the emails already in your inbox. Every extracted line is checked against your quote, its own totals and your past issues, and anything that does not agree goes to a person on our side before it touches your board. Bring a few recent POs to the free diagnosis and see it on your own orders.
Our customers’ requirements change, and only our team knows them from phone calls. How does it keep up?
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We do not build rules you have to maintain. Quality memory is built from your own history, like past emails and complaints and, if you share them, call and text records, and it updates on every order. When Pinegate complained about spacers in August, the October PO was caught before production. Today that memory lives in one person’s head. Here it stays on the order.
Does Clarity Inbox work with our ERP?
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Yes. If you have an ERP it stays your system of record, and we connect to it. If it has an API we plug into it, and if it does not we work out another way. Your team and your customers change nothing.
Is our data safe?
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Your data is yours. It stays in your own Gmail or Outlook, only the small Clarity Inbox team running your order desk sees it, and only to keep your orders right. We never share or sell it.
What does it cost after the pilot?
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The same $750/mo, month to month. Stop whenever it stops paying for itself.
How fast do we start?
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There is nothing to install and no data entry. We connect to your inbox, build your order board from the emails already in it, and walk you through your open orders.
Questions? Contact us