Terms of Service

Last updated September 28, 2026

Agreement to our legal terms

We are Clarity Inbox, dba of 1420306 B.C. Ltd. ("Company," "we," "us," "our"), a company registered in British Columbia, Canada, at 406-15210 Pacific Ave, White Rock, BC V4B 5L2, Canada.

We operate the website https://clarityinbox.com (the "Site") and the Clarity Inbox application, as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

Clarity Inbox connects to your Gmail or Outlook account. It sorts your email, drafts replies for you to review, tracks follow-ups, tasks, jobs and payments found in your email, and sends a daily brief. Email data we process is stored in our database and encrypted at rest.

You can contact us by email at clarity@clarityinbox.com, by phone at 647-705-4919, or by mail at the address above.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Clarity Inbox, dba of 1420306 B.C. Ltd., concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will give you notice of material changes to these Legal Terms by email or in the Services. The modified Legal Terms take effect on the date stated in that notice. By continuing to use the Services after that date, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. Our services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Those who access the Services from other locations do so on their own initiative and are responsible for compliance with local laws.

The Services are not tailored to comply with industry-specific regulations (such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA)), so if your interactions would be subject to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. Your email account and Google user data

When you connect a Gmail or Outlook account, you authorize us to access that account with the permissions you grant on the provider's consent screen, only to provide the Services to you. You can disconnect your account at any time from your settings or from your Google or Microsoft account permissions page.

Clarity Inbox's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising. We do not use Google user data, raw or derived, to develop, improve, or train generalized or foundational AI or machine learning models, and we do not allow our AI providers to do so.

Our staff do not read your email content except (a) with your affirmative agreement for specific messages or a specific setup or support request, (b) where necessary for security purposes, such as investigating abuse, (c) to comply with applicable law, or (d) where the data has been aggregated and is used for internal operations in line with applicable law.

How we collect, use, store and delete your data is described in our Privacy Policy at https://clarityinbox.com/privacy-policy.

3. AI features and your responsibility for what you send

The Services use third-party AI models to sort email, draft replies, and read documents such as invoices and remittances. AI output can be wrong or incomplete. Drafts are saved to your drafts folder for you to review, and nothing is sent on your behalf unless you send it or you set up a rule that tells the Services to send it.

You are responsible for every email sent from your account, including emails sent by rules you create, and for checking any figures, dates, or statuses the Services show you before you rely on them.

4. Setup and account review services

We may offer to set up or tune the Services for your business, for example by configuring how your jobs, orders or payments are tracked. Where that work requires a member of our team to view your email content, we will only do so after you have agreed to it for that work, and only to the extent needed to complete it. You can withdraw that agreement at any time by emailing clarity@clarityinbox.com, and we will stop.

5. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties in Canada, the United States and around the world.

Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable license to access the Services solely for your personal use or internal business purpose. No part of the Services, Content or Marks may be copied, reproduced, republished, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. Requests can be sent to clarity@clarityinbox.com.

You own all right, title and interest in and to all of the data you connect to or create in the Services, including your emails, attachments, calendar and account data ("User Data"). You grant us a license to use User Data only to the extent necessary to provide the Services to you. For personal data in User Data, you are the data controller and we act as your data processor, as described in our Privacy Policy. If you send us questions, comments, suggestions, ideas or other feedback about the Services, you agree that we may use that feedback for any lawful purpose without compensation to you.

6. User representations

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information; (3) you have the legal capacity to agree to these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you have the authority to connect any email account you connect, including shared addresses such as info@; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account.

7. User registration

You may be required to register to use the Services. You agree to keep your login credentials confidential and are responsible for all use of your account.

8. Purchases and payment

Payments are processed by Stripe. We accept the payment methods shown at checkout. You agree to provide current, complete, and accurate purchase and account information and to promptly update it so that we can complete your transactions and contact you as needed. Prices are charged in the currency shown at checkout, and applicable sales taxes will be added.

You agree to pay all charges at the prices then in effect and authorize us to charge your chosen payment method for those amounts. We reserve the right to correct any errors in pricing, even if we have already requested or received payment.

9. Subscriptions

Billing and renewal: your subscription continues and automatically renews unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you cancel. The length of your billing cycle depends on the plan you choose.

Free trial: we offer a 7-day free trial to new users. Your account will be charged according to your chosen plan at the end of the trial unless you cancel before it ends.

Cancellation: you can cancel at any time from the billing page in your account or by emailing clarity@clarityinbox.com. Cancellation takes effect at the end of the current paid term.

Setup fees: if you agree to a setup or onboarding fee, that fee is for the setup work described when you agreed to it and is charged separately from your subscription.

Fee changes: we may change subscription fees from time to time. We will give you at least thirty (30) days' notice by email before a change applies to you.

10. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make them available. As a user of the Services, you agree not to:

Use the Services to send spam, unsolicited bulk email, or any message that violates anti-spam laws such as CASL or CAN-SPAM.

Connect an email account you are not authorized to connect.

Systematically retrieve data or other content from the Services to create a collection, database, or directory without our written permission.

Trick, defraud, or mislead us or other users, especially in any attempt to learn sensitive account information such as passwords.

Circumvent, disable, or otherwise interfere with security-related features of the Services.

Use any information obtained from the Services to harass, abuse, or harm another person.

Upload or transmit viruses or other material that interferes with the Services or anyone's use of them.

Use scripts, bots, scrapers or other automated means to access the Services, except through features we provide.

Attempt to impersonate another user or person.

Interfere with, disrupt, or create an undue burden on the Services or the networks connected to them.

Except as permitted by applicable law, decompile, disassemble, or reverse engineer any software that is part of the Services.

Copy or adapt the Services' software, or use the Services to build a competing product.

Use the Services in a manner inconsistent with any applicable laws or regulations.

11. Services management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate action against anyone who violates the law or these Legal Terms; and (3) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate their proper functioning. Monitoring is subject to section 2 and never includes reading your email content outside the cases listed there.

12. Privacy policy

We care about data privacy and security. Please review our Privacy Policy at https://clarityinbox.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the United States. If you access the Services from another region, you consent to your data being transferred to and processed in the United States.

13. Term and termination

These Legal Terms remain in full force and effect while you use the Services. We may suspend or terminate your access to the Services at any time if you breach these Legal Terms or applicable law, or if we reasonably believe your use creates risk for us or others. You may stop using the Services and delete your account at any time. When your subscription ends, you have thirty (30) days to reactivate your account or ask us for a copy of your data at clarity@clarityinbox.com. After that period we delete your data. If you disconnect your email account or delete your account, we delete the data from that email account as described in our Privacy Policy.

14. Modifications and interruptions

We may change, modify, or remove parts of the Services at any time. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance, resulting in interruptions, delays, or errors. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.

15. Governing law

These Legal Terms and your use of the Services are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, without regard to conflict of law principles.

16. Dispute resolution

You agree to submit all disputes related to these Legal Terms or the Services to the courts of British Columbia, Canada. Before starting any proceeding, you agree to first contact us at clarity@clarityinbox.com so we can try to resolve the dispute informally.

17. Corrections

There may be information on the Services that contains errors, inaccuracies, or omissions, including descriptions and pricing. We reserve the right to correct any errors and to update information at any time without prior notice.

18. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES ABOUT THE ACCURACY OR COMPLETENESS OF AI-GENERATED DRAFTS, LABELS, SUMMARIES, TASKS, OR PAYMENT MATCHES, AND WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION OF THE SERVICES OR FOR ANY BUGS OR ERRORS IN THEM.

19. Limitations of liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WILL AT ALL TIMES BE LIMITED TO THE GREATER OF ONE THOUSAND CANADIAN DOLLARS (CA$1,000) OR THE SUBSCRIPTION FEES YOU PAID US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME LAWS DO NOT ALLOW THESE LIMITATIONS. IF THOSE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our officers, agents, and employees, from any loss, damage, liability, claim, or demand, including reasonable legal fees, made by any third party arising out of: (1) your use of the Services; (2) your breach of these Legal Terms; (3) emails sent from your account; or (4) your violation of the rights of a third party.

21. User data

We keep the data you transmit to the Services to provide and manage them, stored in our database and encrypted at rest. Although we perform regular backups, you are responsible for keeping your own copies of anything important. To the extent permitted by law, we are not liable for any loss or corruption of such data.

22. Electronic communications, transactions, and signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing. You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions.

23. California users and residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

24. Miscellaneous

These Legal Terms and any policies posted by us on the Services constitute the entire agreement between you and us. Our failure to enforce any right or provision of these Legal Terms is not a waiver of it. If any provision is found unlawful, void, or unenforceable, it is severable and does not affect the remaining provisions. We may assign our rights and obligations to others, except that Google user data will only be transferred as part of a merger, acquisition or sale with your prior consent. There is no joint venture, partnership, employment or agency relationship created between you and us by these Legal Terms.

25. Contact us

Clarity Inbox, dba of 1420306 B.C. Ltd., 406-15210 Pacific Ave, White Rock, BC V4B 5L2, Canada. Email: clarity@clarityinbox.com. Phone: 647-705-4919.