Email and order work, outsourced

Done-for-You Email Management for Businesses That Run on Their Inbox.

We’re an outsourced office manager for service businesses — faster and cheaper than hiring one, because we use AI. The Clarity team keeps your work current and sends you a report every month.

Trusted by 100+ service businesses

MainbridgeFinal Touch ServicesHydrogen CapitalMoneyEngineCognify SolutionsChorus ConsultingBig League MoversBusiness Support SolutionsRomar AIKRROPFlowClayton Smith

Clarity is an AI-native, full-stack email service built for businesses that run on their inbox. That means mail that sorts itself, replies written in your words, and nothing you sent or promised getting forgotten.

Services

How Clarity can help.

Core services

Email management

Know where every deal, project and client stands without digging through your inbox or updating a spreadsheet. We call that page a workstream.

Bright, Marlow and Pilot
  • See what was said, when, and who owes the next step
  • Catch what is slipping: overdue follow-ups, people gone quiet, deals with no next step
  • Emails and documents file themselves, so nobody updates a sheet
  • Your Fathom notes in the same place
  • The Clarity team keeps it current and sends you a report every month

From $149 /mo$500 setup, waived on a 12-month term

Speak with an Expert See the Inbox Lead-to-Revenue System →

Order desk

For importers and trading companies. Works with or without an ERP.

Nudge and Marlow
  • Every PO and email filed on the right order
  • Stalled orders flagged: missed deposits, silent factories, unpaid invoices
  • A person checks every unclear line
  • Quality memory per product and client

From $750 /mo10 seats left at a $0 setup fee. Then $500. Up $250 every 10 seats. Your $750/mo never changes.

Book a free order check

Collections and reconciliation

For businesses that send invoices and then have to wonder about them.

Ledger and Marlow
  • Remittances, e-transfer notices and bank statements read as they land
  • Each payment matched to the invoice it settles
  • What is still open gets chased, on the same follow-up ladder
  • Chasing money never sends without you

Added to your quoteRuns alongside either service

Ask about collections

Also included or added to your quote

Our Unique Advantage

You, at 11pm From memory Every night
Or hire Train them $699–$1,995 a month
What's actually being chased It only ever lived in one head

Someone has to carry it

Right now that's you, at 11pm, from memory, and the one you drop is the one that costs. The alternative is hiring it out: post the role, train them, hand over the context that only lives in your head, and pay $699 to $1,995 a month for cover that fragments the moment they're on holiday or they leave. Both end the same way. The follow-up still depends on one person remembering. It has only moved to a different person.

Your inbox, managed Bsorted overnight. nine need you.6:02 Mchased the quote. rung two of four.9:48 Nthe signed scope never came back. asked again.11:20 Poffered three times. invite is ready.2:15
Clarity Inbox

Clarity

We take the list the day you connect. Nothing is handed over, because nothing has to be explained. The AI reads the last ninety days and the context is already in the mail. It doesn't take holidays or give notice. The Clarity team keeps your workstreams and stages current and sends you a report every month, and we take the onboarding call ourselves, in your real mailbox. What's left is the part that was always yours: the one reply that needs you.

Expertise

Why Clarity

Hire an outsourced office team that deeply understands businesses that run on email.

Led by a growth engineer.

Founded by a team that has spent 13 years building systems across sales, product and engineering at brands like YC-backed Vidyard and 500 Startups-backed Obie.ai. Educated by growth operators at Reforge and part of a successful exit, so we see the same problems from three sides and understand how silos form. Built around how service companies actually run on email.

See the Inbox Lead-to-Revenue System →
Vidyard500 StartupsReforge

A team you can actually reach.

We take your onboarding call ourselves, in your real mailbox. After that, the Clarity team keeps your workstreams current and sends you a report every month.

SlackReplies in your shared channel
Calls in your working hours

AI native and secure.

We build our own software, so every email lands on the right deal without anyone typing it in. It connects through Google’s and Microsoft’s official APIs, has been through Google’s verified-app review, and nothing trains a model for anyone else.

inbox.ts
for (const email of inbox) {
  const job = agent.match(email)
  workstream.file(email, job)
}

One team across every inbox.

Keep the context with one provider. Gmail, Outlook and shared boxes all feed the same workstreams, so nothing depends on whose inbox it landed in.

Growth

Email management for every stage of growth.

Clarity scales with you, from your first inbox to a whole team.

You are the backstop. Every follow-up depends on you remembering it at 11pm.

Suggested scope

  • Email management on your own mailbox
  • Promises and quiet threads tracked
  • Your Fathom notes brought in

They need a backstop too. They keep the relationships and we keep the list.

Suggested scope

  • Email management on the shared boxes
  • Workstreams your assistant can see
  • A report every month

More work than one head fits. Orders, jobs and invoices live in several people's mail.

Suggested scope

  • Order desk or a job board built from your mail
  • Collections and reconciliation
  • An onboarding call with your whole team

What we run

Automate the email work that can't be dropped.

Runs on its own

Gone cold

You sent last and nothing came back. Worked up a four-rung ladder over nine days, then handed back.

CleaningProperty mgmtAdvisoryDistribution
Drafts only

Open promises

Sentences you already wrote, like “I'll send that Thursday”, matched against what you actually sent afterwards.

ConsultingContractingProperty mgmtAdvisory
Runs on its own

Document chase

Certificates, signed scopes, access forms. Named exactly, chased until they land, stopped the moment they do.

Property mgmtContractingCleaningAdvisory
Runs on its own

First contact

The new enquiry answered before it cools, with the questions you'd have asked and nothing promised on your behalf.

CleaningTradesConsulting
Runs on its own

Times and rescheduling

Only the slots your calendar actually allows, and the draft rewritten when your week moves before it goes out.

Property mgmtConsultingTrades
Drafts only

Regulars going quiet

The rhythm each contact keeps, and the break in it. A check-in written while it still reads as a check-in.

CleaningProperty mgmtAdvisory
Always asks

Money you're owed

Invoices out and unpaid, with who has been chased and when. Written for you. Never sent without you, on any plan.

Every trade
Runs on its own

Triage and labelling

The overnight pile sorted the way you sort it, machine mail archived, and the short list that needs a person.

Every trade
Built with youChase an unpaid invoice
Built with youDon't start without the documents
Built with youEscalate a spec change
Diagnose your bottlenecks: connect your inbox for the report

Underneath

Four things that manage themselves while you work.

To-do list

Self-managing to-do list that updates while you work

Not everything in your inbox. The things that actually need you, ranked by what they cost if you leave them. Each one arrives with the reply already written.

Needs youWaiting on themGone quietDone
Learn more →

Follow-ups

Automatic follow-up and commitment tracking

Every thing you said you would do and every thing someone owes you, held from the moment it was written. When a thread goes quiet past the point it should have, the chaser is already drafted.

You promisedThey owe youGone quietChased
Learn more →

Contacts and jobs

A CRM and project list that keep themselves current

Every contact, company and live job, built from the mail you were sending anyway. A job, an order, a deal, a case: whatever your business calls it, it opens from the first email and moves through its stages as the thread does.

QuoteScheduledIn progressInvoicedClosed
Learn more →

Reconciliation

Payments matched to the invoices they paid

Remittances, e-transfer notices and bank statements read as they land, and matched to the invoice they settle. Leo found 29 invoices his own chasing had missed were already settled.

InvoicedPaidMatchedStill owing
Learn more →

Proud to support service businesses

AI is the most powerful EBITDA lever in a generation. Clarity is the AI lever for service businesses.

Read customer stories

“When I look at my email, I know what I need to do at a glance. I don't have to set anything up. All I did was log in and it came with a triage system in place.”

“Imagine if your VA took Monday morning to categorize all your new mail and even write suggestive follow-up notes in your drafts. That's what Clarity is doing for you.”

Yashar AhmadpourYashar Ahmadpour2x Founder, AI Startup

“Just getting back to people quickly. I'm inbox zero. Wait a minute. To Respond, a new draft has been created, and I can just copy and paste it.”

Upile ChasowaUpile Chasowa2x Founder

“Before, I would ignore all emails and only respond to the ones I read into action. Now I have To Respond that I'm remembering to action. I feel less worried.”

Umair MalikUmair MalikProperty Manager

“I don't feel as bad about having a messy inbox. I know it's organized chaos. It's made my life a lot easier from an email perspective, for sure.”

Erez LeviErez LeviPresident & Co-founder

“I hate to admit, I used to drop the ball, miss follow-ups with investors and clients. Clarity now catches those for me. It's like I got an EA that knows my priorities.”

AI-Powered

The AI-native email service.

Our team builds the software that turns a messy inbox into one clear page for every deal, order or client, and the tools we use to keep each one current.

Your inbox today 4 emails to see where one order stands

Inbox1–11 of 2,318
  • Rachel, PinegateRe: PO 7200415 ship date does the Nov 18 date still hold?
  • LinkedInYou appeared in 6 searches see who is looking at your profile
  • StripeYour invoice is ready receipt for your subscription
  • FactoryRe: Re: Fwd: coils coils ready, glass on back order
  • Lakeside SupplyQuantity on 4475? the PO says 40, you quoted 44
  • AccountsOctober statement two items still open
  • Pinegate APPO 7200415: please confirm confirm by Friday, PDF attached
  • Trade WeeklySteel prices this week plus five things to watch
  • Harbor GoodsWhere is my order? any update on 4468?
  • Rachel, PinegateRe: Re: skids 5 coils per skid, no mixed skids
  • GoogleSecurity alert new sign-in on your account

The same order in Clarity Understand the full picture

POPO 7200415 · Coils and glassPinegate Heating · opened from the PO document on 2 Oct · SAMPLE DATA
Status

Waiting on the 30% deposit, 9 days overdue. The factory has not started. Ship-by date is Nov 18.

Conversations12
Open tasks3

Tasks 3

Chase Pinegate for the 30% depositFrom the PO terms, 9 days since confirmationYou
Confirm which glass SKUHuman check on PO line 2Clarity team
Check spacers: 2 in, not 1.5 inLook out for: Pinegate's complaint in AugustYou

Look out for lessons from past orders

✓Tempered glass only, no annealedFrom a rejected sample in JulyChecked
!Spacers are 2 in, not 1.5 inPO line 3 says 2 in, your quote said 1.5 inNeeds you
Sample data

Your workstreams

Know where every deal, project or client stands, with the emails, the documents and who owes the next step on one page.

Secure AI agents

Our agents do the reading, sorting and filing. Anything you mark off-limits isn’t processed, and nothing trains a model for anyone else.

Follow-up tracking

What you promised and what you’re owed, held from the moment it was written, so a quiet thread shows up before it costs you.

A report every month

Your inbox automation report: the workflows we automated, your reply times, the enquiries that waited over 24 hours, the jobs booked from replies and the revenue saved.

Next step

Speak with an expert or read your report first.

Free inbox review: fifteen minutes in your real mailbox.

We show you what is open, late or dropped, and quote the scope that would cover it. We take these calls ourselves, including the awkward rules that live in your head and nowhere else.

Best for: a team getting set up together, or work where the wrong message going out costs more than the one that never went.

Speak with an Expert →

Free report: connect, read, decide in two minutes.

It reads the last ninety days and writes nothing. You stay inside the inbox you already use, and you can disconnect in one click.

Best for: you already know something is slipping and you want the number before you talk to anyone.

Get your free inbox report →

FAQ

Frequently asked questions

How Clarity works for businesses that run on their inbox.

Getting started

What is a workstream?

It is how you stop losing track of work that lives in email. Every deal, project or client gets one page, built automatically from your emails and meetings. Anyone with access can see what was said, when, and who owes the next step, without digging back through their inbox and meeting notes.

How quickly can I get started with Clarity?

There is nothing to install and no data entry. We take an onboarding call with you, connect to your inbox, read the last ninety days and build your workstreams from the mail already there.

Who is this for?

Owners and operators whose business arrives by email: trades, agencies, brokers, consultants, anyone who sends an invoice and then has to wonder about it. If a thread going quiet costs you money rather than tidiness, you're the reader. If your inbox is mostly newsletters, it isn't.

Which mailboxes does it work with?

Gmail and Outlook, through Google's and Microsoft's own APIs. Shared boxes too, info@, accounts@, support@, which is usually where the dropped thread actually lives. Connect in one click, disconnect in one click.

Do I have to learn another app?

No, and we'd rather you didn't have to. The chases arrive as drafts in your drafts folder and the statement arrives as an email, both inside the mailbox you already use. There is a dashboard if you want to look at it, but nothing on this page requires you to open it. You're buying the work done, not a tool to do it with.

How can it know what I owe someone?

It reads the threads you already wrote. A promise is a sentence you sent, like “I'll get that over to you Thursday”, and a thread going cold is a message you sent with nothing after it. Both are already in your mailbox. In one customer's ninety days that was 93 threads he sent last on and 31 promises with nothing behind them, the oldest 116 days overdue.

How does pricing work?

Email management starts at $149 a month, and the Order desk starts at $750 a month. Everyone on your team can use it at no extra cost. The pricing page has the details.

Working with Clarity

Is there a real person, or is this just software?

Both. The Clarity team keeps your workstreams and stages current, brings in your Fathom notes and sends you a report every month. We also take the onboarding call ourselves, in your actual mail.

An inbox is hard to run a business from, so what matters lives in one workstream per deal, project or client: what was said, when, and who owes the next step. You stop digging back through your inbox and meeting notes.

Clarity also holds what you promised and what you are owed from the moment it was written, so a thread that goes quiet shows up before it costs you.

Does Clarity read my emails?

It reads them the way a spam filter does: by machine, through Google's and Microsoft's official APIs, and it has been through Google's verified-app review. Nothing is sold, nothing is shared, and nothing trains a model for anyone else. Anything you mark off-limits isn't processed at all: not drafted, not filed, not read. We're bootstrapped, so there's no investor asking us to earn a second time on your mail. You pay us; that's the entire business.

Can it send without me?

Only for lanes you switch on, and week one is all drafts. Chasing money never sends on its own, on any plan. In one customer's March, 6 of the month's items were brought to him rather than actioned, because they were judgment calls.

I already have an inbox tool. Isn't this the same thing?

An inbox tool starts when mail arrives and makes it easier to handle. That's a real job, and it isn't this one. Nothing arriving is not an event. No notification fires, no badge appears, nothing lands in a list. Clarity starts from the other end, at the thread that stopped.

How is this different from Gemini in Gmail?

Gemini waits to be asked. You open a message, you prompt it, it helps you with that message. Clarity has already worked before you open anything. The replies are drafted in your voice and the quiet threads are found. And Gemini only ever looks at what arrived, which is the half of your inbox that isn't costing you anything.

How is this different from Superhuman?

Superhuman makes you faster at inbox zero, and it's very good at that. It's a different job. Clarity doesn't ask you to change how you work. It sits inside the Gmail or Outlook you already have, drafts in your voice, and brings you the threads nobody answered. Superhuman speeds up the mail you can see.

Can I put my team on it?

Yes. Per seat on Starter and Pro, and a shared box counts the same as a personal one. Teams living on sales, service or dispatch feel it first, because a slow reply there is a lost job rather than an untidy list. Past twenty seats we do it with a rollout specialist. The report is free per mailbox, so run it on three of them before you decide anything.

Is it easy to cancel?

One click on the billing page. No notice period, no hidden fee, no phone call to a retention desk. What it made stays with you either way, because the labels and drafts are Gmail and Outlook objects, not ours, so leaving doesn't take your mailbox back to zero.

Hand Over the Email Your Business Runs On.

Answer faster. Forget nothing. Get your evenings back.