Shared inboxes / closing@ inbox
Every closing, and every document it's waiting on, in one place
A closing runs on dozens of emails from lawyers, lenders, buyers and sellers. Clarity puts each deal's emails on its own card, lists what is still outstanding and drafts the follow-up when someone goes quiet.
What Clarity does with each email
Four emails like the ones that land here, and what happens to each one.
| From | Subject | Label | What Clarity did |
|---|---|---|---|
| Lender | Commitment letter, 12 Oak St | To Respond | Added to the 12 Oak St card |
| Buyer's lawyer | Still need the signed disclosure | To Respond | Task created |
| E-signature | Completed: Purchase agreement | Notification | Step ticked, with the email as proof |
| Title company | Closing moved to the 14th | To Respond | Reply drafted |
What goes wrong today
Every deal shares one inbox
Six closings in progress means six sets of the same kinds of email, mixed together.
One missing document stalls the date
A single unsigned form holds up the closing. Who owes what lives in your head or a spreadsheet.
Everyone asks where it stands
Buyers, sellers and agents all want an update. Each answer means reading the whole thread again.
How Clarity handles it
Keeps each job on its own card
Every order, job or deal gets a card built from the emails about it, with who is involved and where it stands.
Turns asks into a to-do list
When an email asks you for something, it becomes a task that links back to that email. It closes when the mail shows it was done.
Catches the threads that went quiet
When someone stops replying, the follow-up is already drafted. It stops the moment they answer.
Drafts replies in your voice
Replies to real questions wait in your Drafts folder, written the way you write. You read them, change what you want and send.
Not sure what to hand over?
Most people aren’t. Run the free report and it shows what arrives in your inbox and what Clarity could take. Or book a call and we’ll look at it with you and set it up the way your business runs.
What it won’t do
Send a reply you haven’t seen, unless you write a rule that tells it to.
Mark an invoice paid on an amount alone. The payment has to name the invoice.
Close a task without an email that shows it was done.
Questions
Does Clarity send emails on its own?
Not unless you tell it to. By default every reply waits in your Drafts folder until you read it and send it. You can write a rule that replies for you, but that is your choice.
Does it work on a shared address like info@?
Yes. Connect the shared address the same way you would connect your own mailbox, with its Gmail or Outlook login. Clarity then works on that inbox like any other.
Do I have to set it up myself?
Labels and drafts start working as soon as you connect. For order tracking, payment matching or anything specific to how your business runs, book a call and we set it up with you.
Other shared inboxes
See what Clarity would do with your inbox.
Connect your inbox and the report shows what arrives, what waits too long and what Clarity could take off your plate. Nothing is sent.