Shared inboxes / info@ inbox
Your info@ inbox, sorted before you open it
Everything lands in info@. New customers, orders, suppliers, invoices and spam arrive in one pile. Clarity sorts each email as it arrives and drafts the replies. You open it to a short list of what needs you.
What Clarity does with each email
Four emails like the ones that land here, and what happens to each one.
| From | Subject | Label | What Clarity did |
|---|---|---|---|
| New customer | Do you ship to Calgary? | To Respond | Reply drafted |
| Customer | PO 4471 attached | To Respond | Card opened for PO 4471 |
| Supplier | Updated price list for October | FYI | Filed. Nothing to answer. |
| Web form | SEO services for your website | Marketing | Moved out of the way |
What goes wrong today
Everyone can see it, so nobody owns it
When a whole team reads info@, each person thinks someone else replied. The customer waits for an answer nobody sent.
Real requests hide under the noise
Sales pitches, notifications and newsletters outnumber the emails that matter. The order from a new customer sits three screens down.
Orders live only in the thread
A PO comes in by email and the reply goes out by email. Finding where an order stands means searching for it.
How Clarity handles it
Sorts every email as it lands
Each email gets a label the moment it arrives: To Respond, FYI, Marketing and the rest. You can add your own labels by writing the rule in plain words.
Drafts replies in your voice
Replies to real questions wait in your Drafts folder, written the way you write. You read them, change what you want and send.
Keeps each job on its own card
Every order, job or deal gets a card built from the emails about it, with who is involved and where it stands.
Catches the threads that went quiet
When someone stops replying, the follow-up is already drafted. It stops the moment they answer.
Not sure what to hand over?
Most people aren’t. Run the free report and it shows what arrives in your inbox and what Clarity could take. Or book a call and we’ll look at it with you and set it up the way your business runs.
What it won’t do
Send a reply you haven’t seen, unless you write a rule that tells it to.
Mark an invoice paid on an amount alone. The payment has to name the invoice.
Close a task without an email that shows it was done.
From people who use it
“It learns how I communicate with each person. That personal touch is everything in this business.”
Questions
Does Clarity send emails on its own?
Not unless you tell it to. By default every reply waits in your Drafts folder until you read it and send it. You can write a rule that replies for you, but that is your choice.
Does it work on a shared address like info@?
Yes. Connect the shared address the same way you would connect your own mailbox, with its Gmail or Outlook login. Clarity then works on that inbox like any other.
Do I have to set it up myself?
Labels and drafts start working as soon as you connect. For order tracking, payment matching or anything specific to how your business runs, book a call and we set it up with you.
Other shared inboxes
See what Clarity would do with your inbox.
Connect your inbox and the report shows what arrives, what waits too long and what Clarity could take off your plate. Nothing is sent.